Say What? Three Tips to Listen for What is NOT Said

By Neil Phillips. As a coach, I am continually working on my listening skills.  All coaches do.  We check, repeat, and rephrase our clients’ words to make sure we are hearing them.  We work with clients on their listening skills.  In business, in families, and in communities, better listening creates better communication. I'm happy to say that [...]

By | 2018-08-07T09:21:29+00:00 August 7th, 2018|Coaching, Mindfulness|0 Comments

Speaking Your People’s Language

By Dana Phillips. I am fascinated with the concept of staying in the coaching space with my client.  While I am listening, reflecting their words and working to hand back their thoughts and feelings, I am grateful for DiSC. Here is a quick review of DiSC D: Dominant, Direct, Driven I:   Influencer, Inspiring, Inviting S:  [...]

By | 2018-06-14T09:00:25+00:00 June 14th, 2018|Coaching|0 Comments

Hug the People Who Tell You “No”

By Neil Phillips. Really, they deserve a hug.   I’m not saying they should get one for “no;” you would prefer an affirmative answer.  They get one for being open and forthright enough to tell you that. Think about it:  Would you rather hear the “no” or be strung along thinking you will eventually get a [...]

By | 2018-06-05T07:47:15+00:00 June 5th, 2018|Goals, Leadership, Recruiting|0 Comments

Dodging the Downer Bullets from Your Direct Sales Team

By Dana Phillips. Emotion often drives salespeople.  Words like passion, fire, burn, desire, dreams, enthusiasm, and excitement are commonplace. What we don’t often talk about are the negative emotions that can surface in a month, week, or day.  In the last month I have had clients describe these emotions: fear, hurt, disappointed, angry, sad and [...]

5 Things You Can Do to Help Your Team Find Their Own Solutions

By Dana Phillips. Do you really want to help your team find their solutions or would you rather that they found what you think they should do? I’m not just being a smarty-pants.  I have found many leaders say they want to help their people find the solution that is right for them, but too [...]

By | 2018-04-17T11:18:53+00:00 April 17th, 2018|Coaching|0 Comments

Want Your Team Engaged? Coach (plain and simple).

By Neil Phillips. Look around.  Seventy percent of the people you work with are either not engaged or actively disengaged.  Gallup polls are consistently showing numbers like this. In direct sales, it’s easy to say that these numbers “really don’t fit” our profession.  You are leading a volunteer army who wants to be here. But what [...]

By | 2018-01-11T07:29:12+00:00 December 21st, 2017|Coaching, Direct Sales Leadership|0 Comments

All “Why’s” Matter—Even the Little Ones

By Neil Phillips. In direct sales, we tend to speak of the “emotional why” as that glorious motivation that you can barely articulate and seldom bring to words without a lump in our throat or tears in your eyes.  We all have those reasons.  Often, however, you can support your consultants by focusing on more [...]

By | 2017-11-07T10:22:53+00:00 November 7th, 2017|Coaching, Direct Sales Leadership|0 Comments

Lead with Your Heart: Believe in Your People (Video)

By Mary McLoughlin. As a direct selling leader have you ever felt like you wanted it more than they did? You just know they can do it and continually pour yourself into them, yet they don’t seem to step up to the plate? Frustrating, huh? “There is no greater power and support you can give [...]

From My Heart: Wearing Your Heart on Your Sleeve

By Dana Phillips. So many of you tell me that you wear your heart on your sleeve.  You can’t seem to hide the emotions you have.  I certainly understand because I am very in tune with my emotions! Feelings are real!! I used to think that that wasn’t true, that I shouldn’t FEEL a certain [...]

By | 2017-07-10T10:36:08+00:00 May 18th, 2017|Leadership, Mindfulness|0 Comments

Lead with Your Heart: Compassionate Leadership (Video)

By Mary McLoughlin. Direct selling leaders are such compassionate people. You care for the individuals on your team and, sometimes, care too much. To have the heart of a servant leader means that you know and care about what matters to the people you lead and what happens in their lives. It also means that [...]

By | 2017-05-16T08:35:42+00:00 May 16th, 2017|Direct Sales Leadership, Goals|0 Comments