What To Do When Someone Wants to Quit [Video]

By Dana Phillips.

One of the most difficult conversations you will have as a leader is with that team member who wants to leave.  It’s sparked by that dreaded text that says, “I’ve taken another job,” or that voicemail that says, “I’m going with another company.”

You have healthy ways to have these conversations.

First, put yourself in the other person’s shoes.  You need to give yourself the chance to understand their reasons.  When you understand their reasons, you give you the chance to step outside the equation and not make it about you.

Second, help them recognize it’s their choice.  A great thing to say is something like, “That is not the path I would take, but it is your path.”  That frees them and you to move forward. You can relax and they can, too.

Third, follow LEAP as a process. Leap stand for:

Listen with understanding.


Ask a question.

Produce a possible solution.

When someone wants to leave, help them do it with grace.  It’s a good leadership opportunity.

To see more details, click here if the video isn’t showing below.

Where Do You Go To Find An Answer?

A lot of things can make you doubt your own leadership skills:

  • How Sure Are You of What Matters?
  • How Convinced Are You That You Have the Right Plan?
  • Who’s Holding You Accountable?

Every leader learns they can’t do it alone.  You need a spark to set your goals, an ear to listen, and resources that you can use.  At Team Connections Pro, you’ll find all three.  You can join our Facebook group and see what other leaders are doing.  You can access well over 100 hours of video and audio, as well as training documents and eBooks.  And you can have a professional coach to support you along the way.

Team Connections Pro is always on your side.  We’re the partner that you want and need. Don’t you think you should look at what other top leaders say?



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Dana possesses a unique blend of skills; her experience in the field, her training as a time management coach, her years as an executive and now her work training coaches from around the world position her as an expert in direct sales coaching.
By | 2017-02-14T18:36:50+00:00 January 24th, 2017|Direct Sales Leadership|0 Comments