By Mary McLoughlin.
Expectations can make or break a business. What do you expect from your business? Have you taken time to be clear about what you expect financially, of yourself, of your company, of your team, of your hostesses and customers? Unclear expectations create BIG barriers to success. They sabotage results and relationships.
My clients will share their goals, how much money they want to earn, how much time they want to spend, how many new team members they want to recruit. They even create action plans to make it happen. The people who succeed are the ones who are willing to look at what it will require of them to accomplish these goals. They expect to succeed and know what they expect of themselves first. Allowing unclear expectations creates space for excuses and unrealistic time demands. Decisions that create action contain clear expectations about accomplishments as well as delegating or eliminating the “extras” that can interfere.
Unclear expectations have the power to sabotage relationships and partnerships. How many times have you been frustrated with the efforts of others? What about that party where no one showed up because the hostesses did not invite enough people or follow up? If you are honest, you will consider how clear you set the expectations. Did you tell her exactly how many people to invite? How and when to follow up? What about that new team member who never got started? How clear were the expectations of what it would take to succeed? Did you help her set clear expectations for herself and obtain her commitment? When you don’t communicate your expectations for success, it opens space for misunderstanding and frustration for both parties. People are not mind readers!
My challenge for you today is to begin to create lists of clear expectations for each part of your business. Begin with the results you would like to see, create the action steps necessary to obtain them and then take a good look at what you will expect of yourself and of others to make it happen. Decide how you will communicate those expectations. You can take this to the next level by sharing with others what they can expect of you.
Set clear expectations for yourself first. Decide what you expect of others and how you will communicate those expectations. Follow through by sharing your expectations and inviting someone to hold you accountable. You and your team will soon be soaring!
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