By Mary McLoughlin.
We hear it all the time at Team Connections, what should I say? Tell me what you would say. So, I am going to do just that. Over the next several blogs I will share the actual words I use in a variety of scenarios. You will probably want to watch the video, where you will hear the words spoken exactly like I would talk to my hostess.
The goal of the conversation to plan the party includes these 5 things:
- What does she want to happen at the party?
- What does she want to earn?
- Who does she want to invite?
- What does she expect of me?
- What do I expect of her?
“Susie, this is Mary from XYZ Company. I am so excited about our party on the 29th. I am calling today to spend about 10 to 15 minutes planning our party. Is now a good time?”
“Susie, I want this party to be a great night for you and your friends. What would make it one?”
“Super, to create that night for you, we both have a role to play. My role is to deliver on your expectations, making sure everyone has a great time. Your role is to make sure I have a room full of people to talk to!”
“Is there anything specific you would like to earn as a result of hosting a party?”
Connect this to the number of people and orders required!
“Let’s talk about the invitations. How do you and your friends typically communicate? I still love paper invites and am happy to send them for you. Even if you connect via text or FB, a paper invite lives on the frig and is a great reminder!!”
“Having 12 to 15 people in the room is a comfortable and fun number. There will be great energy and no one will feel pressured to buy. To make that happen we will need 20 yeses. Something always happens at the last minute for a few people. It usually takes 30 to 40 invitations to end up with 12 to 15 attending. How does that sound to you?”
“It’s my job to help you create the list, so let’s work on it together.”
“I will continue to stay in touch.” (Tell her exactly how often and by what means. Also, repeat any other promises you have made, like sending out invitations.)
“I will be expecting your list on Friday.” (Repeat any other expectations of her.)
“I’m your partner, so be sure to call on me if there is anything you need or that I can do to make your party a success.”
“Thank you, I’m looking forward to meeting your friends and having a great night.”
Which words will you claim as your own and add to your conversation with your next hostess? It’s all about creating a relationship and forming a partnership!
Click here if the video is not showing below.