By Dana Phillips.

Conference calls, whether on the phone or Zoom, are the lifeblood of your communication.  Your voice says a lot more than the words you share.  You provide optimism, direction, and leadership through your tone. 

Our last post was on Planning Your Conference Calls.  Here are 10 tips to make your calls even better!

  1. Set a regular time for your calls.  Whether they are once a week or the first Monday of every month, set a specific time. Your team wants predictability.  You can help them set a schedule and model one for them by being regular.
  2. Send the number out early.  Give listeners advance notice.  Include the number in each email, message, or text that mentions your call.
  3. Be early.  If you are on five minutes early, you have an opportunity to greet people. Everyone hates the host who spends the first few minutes of the meeting greeting others.
  4. Start on time.  Here is a no-brainer.  Wait a while for “others” to get on the call.  Why not just say we don’t respect the people who are early or on time.
  5. Avoid putting your phone on speaker. More distortions come from this feature than all others combined. If you are unsure about your clarity, take some time outside the meeting with a friend to test your system.
  6. Be prepared with an agenda in front of you.
  7. Know how to mute participants. Mute when necessary.
  8. Don’t worry about who DIDN’T get on your call.  Think about those who DID and make it great!
  9. End on time.
  10. Take notes during the meeting to follow-up on your promises. If you can’t, have someone on the call do it for you and send their notes to you after the call.

Can you think of any others I might have missed?

Want to Hear How Other Leaders Work Their Meetings?

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