What in the World is “Positive Accountability?”

By Dana Phillips.

You have heard it. You might have said it.

  • I want to make five contacts a day.
  • I want to recruit one person a month.
  • I want to follow up on all my leads.
  • I want to get on the conference calls
  • I want to earn the next incentive trip.

If you or your team member makes a decision to grow, change, accomplish a task, or be consistent, it doesn’t necessarily mean it will happen. We all know that there is a difference between believing, saying, and doing.  What should you do in the situations where words don’t match action?

Leadership expert John Maxwell, in his book, The 15 Invaluable Laws of Growth, in Chapter 1, “The Law of Intentionality,” talks about growth gaps. We think because we naturally grew when we were younger, we should naturally grow now. Not so. You must be intentional about your growth – it won’t just happen. So our ultimate goal is to be an intentional self-starter and an intentional self-finisher. But until we get there, and for a while after, and even from time-to-time when things are very difficult, we all need accountability.

Positive Accountability will allow us to start succeeding today and anytime. When I hold others (and myself) to what I am going to do with positive accountability, I can succeed.

What makes accountability positive?

It is all about what I say I want.  If I want to increase my number of contacts, it is because I want it.  My coach understands that. If you are the “coach” to your team member, remember that it is crucial to know what your team member wants, as specific as it can be.

Accountability is positive and proactive.  It isn’t punitive, negative, or reactive.  Look for wins, for progress, for small and large successes.

It is safe to fail.  I don’t have to worry that my coach will be “mad” at me. I won’t “get in trouble” or be afraid.  Instead, I realize that I am not perfect and my coach does, too. If you are the “coach” to your team member, make sure you create a safe place for your team member.

It is factual, not alternative facts.  You do or do not. There are no excuses, just what happened and how you can hit the mark or hit the mark again.  For example, my coach might say, “You did 80% of what you sent out to do. What do you want to accomplish this week?”

It is permission based.  If I don’t want to be held accountable or if I don’t agree to be held accountable, it doesn’t work.

More on how you create positive accountability is coming in the next few blogs.  Neil and I are doing a module in Team Connections Pro on Positive Accountability.  You will learn how to take a coach approach in working with your team that will create more results in your organization!

Who Helps You with Your Positive Accountability?

Growing as a leader means getting out of your own way; making your words match your deeds.  At Team Connections Pro, we support you using the principles of positive accountability.  AND IT WORKS!   How do we know?  Some of the most successful leaders in direct selling have told us.  You can read what they have to say.  For $47, you can try for a month. If you aren’t changing, then you can cancel with no further obligation.


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Dana possesses a unique blend of skills; her experience in the field, her training as a time management coach, her years as an executive and now her work training coaches from around the world position her as an expert in direct sales coaching.
By | 2017-02-14T18:36:46+00:00 February 7th, 2017|Coaching, Goals|0 Comments