By Dana Phillips.

Be observant! Throughout your days, one of your goals can be to absorb as much information as possible that can help you improve yourself and your business.  You don’t have to read every single book or article and watch every program that contains information that you could use (although a keen interest in such materials is undoubtedly a good thing).  What it does mean is that you can pay attention to the people and events that affect your business and strive to learn from them at all times.

Begin with yourself.  Keeping a close eye on your own actions and words can be difficult, but it’s essential to do so to maintain an awareness of your own strengths and weaknesses. In addition to regularly reflecting on what you do and say, talk to your peers and customers about your performance.  Ask them for suggestions on how you can improve.

Of course, it’s also essential to pay attention to your customers to learn what their needs and concerns are.  Do your best to listen to them, and get in the habit of asking questions to learn their opinions. Be sure to listen to everything without interrupting, and don’t stop listening because you think you know what they’re going to say next.  Also, letting them know you’re paying attention will, in itself, strengthen your relationship.

Finally, pay attention to leaders and successful people—not only in your company or organization but in other groups to which you belong.  Discover what works for them and try to imitate their best habits.  Talk to these people whenever possible, ask questions, and make it your goal to learn as much as possible from them.

Want To Pay Attention to Other Leaders?

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