By Dana Phillips
Do you believe this? A one-off sale is nice. Finding a friendly customer who comes back is even better.
What’s your focus?
Does your follow-up create a fortune?
Creating great results with follow-up is all about your attitude. What is the purpose when you reach back to a customer or team member? If it’s because you need to make your goal, then they will recognize your aim. Or is it to take care of your customer or team member? The people you call will know the answer, even if you don’t.
A strong team and a loyal customer base happen when you focus on relationships. When you value people, they’ll feel the difference and want to work with you. Communicating that value requires intentional effort on your part. To be that servant leader often requires you to get out of your comfort zone.
- Check your attitude: When you are performing acts of service, how do you feel? If you feel resentful or impatient, begin to practice more small acts of service for others until you no longer resent doing them.
- Write down what your individual customers and team members value. Maybe even write down some details about their life so that you are ready for the “friendly” conversation next time.
Before you make each follow-up call or message, check your attitude. Are you excited to connect with that person? Do you have something of value to share?
Make sure you show up as a servant leader by constantly asking yourself, did I add value to that person? If you can consistently answer yes, your servant leadership will shine.
Where Do You Go to Grow Your Leadership?
It’s up to you to set the pace for your team in more than just selling and recruiting. You lead by growing your ability to do great things. And your team follows your lead.
How do you need to grow so that your team can do the same?
We hope you’ve seen that we don’t mess around when it comes to providing valuable training resources to direct sellers. We’ve learned so much over the years, both from other leaders and our own experiences, and we love creating simple, practical, impactful training that moves direct sellers forward in their business.
Are you ready to join TCPro?
At Team Connections Pro, our one job is to support your leadership development. You’ll find materials like Bring on the Balance. You’ll also find audios, eBooks, and webinars on key jobs like Cracking the Recruiting Code in a Digital World, Rev Up Recruiting in a Digital World, and Advancing Leaders: A Proven System. You can dig deeper and find How to Have a $1,000 Facebook Party as well as Direct Sellers Best Kept Secret to Increasing Productivity.
AND you’ll have two one-to-one coaching calls every month to help you apply those ideas and plan.
TC Pro is your source for direct selling leadership ideas. For $20 a month, you join TC Pro. We’ll refund your payment if it’s not for you. AND you can leave when you want. We’re willing to bet you’ll stay.
